Standard Room
- 1 Double bed
- Shower
- Air conditioning
Hotel · Chiang Mai · Chiang Mai Province
Pastell Oldtown Chiang Mai
A pastel-hued retreat in the heart of Chiang Mai's Old Town, steps from Suan Buak Hat and the Saturday market.
- 5-minute walk to Suan Buak Hat
- Saltwater pool and garden area
- 24-hour front desk and late check-out
8.9
Great
1234 reviews
Booking.com 8.9 · 1234 reviews
About
Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai sits in the Old Town district, about a 5-minute walk from Suan Buak Hat. This 4-star hotel offers a 24-hour front desk, late check-out, and Wi-Fi in public areas. The property features a lift, a tour desk, and a coffee shop.
Rooms come with air conditioning, a flat-screen TV, a mini-bar, and free toiletries. The Deluxe Twin Room adds a balcony and garden view. Guests can use the saltwater pool, shallow end, and terrace. Onsite parking is available, and the hotel provides express check-in/out and luggage storage.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Excellent staff — Guests repeatedly praised the friendly and helpful team, who assisted with parking and went out of their way to make stays comfortable.
- Strong location — A 5-minute walk from Suan Buak Hat and close to the Saturday market, temples, restaurants, and Tha Phae Gate.
- Comfortable, stylish rooms — Guests highlighted comfy beds, spacious bathrooms, and elegant decor. The Deluxe Twin offers a balcony and garden view.
- Good value — Rated 8.8 for value, with a price from GBP 807 per night (a 4-star property in a prime Old Town spot).
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Worth weighing
4 to weigh- Limited breakfast options — While a Japanese grilled sandwich was praised, some guests may find the breakfast variety limited.
- No pets — Pets are not allowed, which may be a drawback for travelers with animals.
- Check-in window — Check-in is from 14:00 to 23:59; late arrivals outside this window may not be accommodated.
- Limited public areas — Wi-Fi is only in public areas, not in rooms, which may be inconvenient for some.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Room
- 1 King-size bed
- Shower
- Air conditioning
Deluxe Loft
- 1 King-size bed
- Shower
- Air conditioning
Deluxe Twin Room
- 2 Single beds,1 King-size bed,2 Single beds or 1 Double bed
- Garden view
- Shower
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Parking
- Safe deposit box
- Air conditioning
- Lift
- No smoking on site
- Coffee shop
Services
- 24-hour reception
- Express check-in/ -out
- 24-hour security
- Luggage storage
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Room amenities
- Mini-bar
- Flat-screen TV
- Electric kettle
- Free toiletries
- Parquet floor
Pool & outdoor
- Saltwater pool
- Shallow end
- Terrace
- Garden area
Family & leisure
- Cots
- Board games
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 1,234 reviews
Booking.com · 8.9 · 1234 reviews
8.9Verified guest“The hotel was brand new, well kitted out, and the beds were comfy. We had a sofa bed, an iron, and an electronic key card. The service overall was excellent.”
8.9Verified guest“Comfortable bed, roomy bathroom, safe box, TV, and mini-bar fridge. Location is very close to the Saturday market and lots of attractions, markets, restaurants, and shops. The staff were friendly. It's a short walk to a small Hindu temple.”
8.9Verified guest“The hotel is clean and well-maintained.”
8.9Verified guest“Everything was tidy, food was good, and the views were excellent. The staff were exceptionally kind and accommodating, and they helped with free parking. The twin room was stylish with gates. A sofa bed, iron, and electronic key card were provided. I loved this stay in the old town.”
8.9Verified guest“Great location in the old town where you can walk to almost everything. The food served was good.”
8.9Verified guest“Rooms were spacious and elegantly decorated. Perfect location, just a short walk from beautiful temples and lively markets.”
04 — Location
Getting around Chiang Mai
The property sits in Chiang Mai.
Old Town: The hotel is in the heart of the Old Town, a 5-minute walk from Suan Buak Hat and close to the Saturday market, Tha Phae Gate, and many temples and restaurants.
8/1 Samlan Road Soi 7, Chiang Mai, Chiang Mai Province, 50200, Thailand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 40 rooms
06 — Questions
Frequently asked
Is parking available at Pastell Oldtown Chiang Mai?
Yes, parking is available. Some guests mentioned free parking, but the policy simply states 'Parking'.
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is from 11:00 to 12:00. Late check-out is available (subject to availability).
Are pets allowed at the hotel?
No, pets are not allowed.
Does the hotel have air conditioning in the rooms?
Yes, all room types include air conditioning.
Is there a pool at the hotel?
Yes, there is a saltwater pool with a shallow end, and a garden area.
The bottom line
A well-rated Old Town stay with attentive staff, a strong location, and a refreshing saltwater pool. Ideal for travelers wanting a comfortable base to explore Chiang Mai on foot.
8.9Based on 1,234 reviews and an 8.9 rating.
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